Saturday 23 November 2013

Salesforce: Lead conversion mapping

When you convert a lead, the standard lead fields are automatically converted to the account, contact, and opportunity fields listed below.

Lead FieldMaps to
AddressAccount: Billing Address
Contact: Mailing Address
Annual RevenueAccount: Annual Revenue
CampaignOpportunity: Primary Campaign Source
If the lead has multiple associated campaigns, the most recently associated campaign is inserted into the opportunity regardless of whether the user has sharing access to it.
CompanyAccount: Account Name
Contact: Account
Opportunity: Account Name
Opportunity: Opportunity Name
Company Name (Local)Account: Account Name (Local)
DescriptionContact: Description
Do Not CallContact: Do Not Call
This field is not updated for leads converted to existing contacts.
EmailContact: Email
Email Opt OutContact: Email Opt Out
This field is not updated for leads converted to existing contacts.
FaxAccount: Fax
Contact: Fax
Fax Opt OutContact: Fax Opt Out
First NameContact: First Name
First Name (Local)Contact: First Name (Local)
IndustryAccount: Industry
Last NameContact: Last Name
Last Name (Local)Contact: Last Name (Local)
Lead OwnerAccount: Owner
Contact: Owner
Opportunity: Owner
Lead SourceContact: Lead Source
Opportunity: Lead Source
MobileContact: Mobile
No. of EmployeesAccount: Employees
Partner AccountOpportunity: Partner Account
This field is not updated for leads converted to existing opportunities.
PhoneAccount: Phone
Contact: Phone
RatingAccount: Rating
TitleContact: Title
WebsiteAccount: Website

If you are not using custom fiscal years, the Close Date of the newly created opportunity is automatically set to the last day of the current fiscal quarter.

If you are using custom fiscal years, the Close Date is the last day of the current fiscal period. If you are using custom fiscal years and a fiscal year has not been defined for the current date, the Close Date is the end of the current calendar quarter.

While custom lead fields are converted to custom account, contact, and opportunity fields as specified by system administrator.
To specify the mapping for custom lead fields:
  1. From Setup, click Customize | Leads | Fields | Map Lead Fields.
  2. For each custom lead field, choose a custom account, contact, or opportunity field into which you want the information inserted when you convert a lead.
  3. Click Save.
Remember to map custom lead fields to other custom fields of the same data type, that is, map numeric lead fields to other numeric fields or long text area fields to other long text area fields. Some exceptions are:
  1. You can map between text and picklist fields. However, your data may become truncated if the mapped text field is not large enough to hold the entire lead picklist value.
  2. You can map fields of type Text or Text Area to long text area fields
  3. You can map auto-number fields to fields of type Text, Text Area, or Picklist.
  4. Do not map custom formula fields to other formula fields or any other type of field.
Remember to map custom lead fields of type number, currency, or percent to other number, currency, or percent fields of exactly the same length and decimal places. For example, if your lead currency field has a length of 3 and 2 decimal places, map it to another custom currency field with a length of 3 and 2 decimal places.
Any standard lead picklist fields that are blank are mapped to the default picklist values for the account, contact, and opportunity.

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